3/15/2023 0 Comments Flexify app shopifyClick on the page on the right and then you will see PEOPLE to the right of that. To SOLVE this problem, I went through all of the steps below to connect the shop correctly via a data feed.Ī) make sure you have a personal facebook pageī) make sure that this facebook personal user is the ADMIN for the Facebook Page that you are trying to connect (see settings –> page roles) on the actual page ie: Ĭ) make sure that this is a BUSINESS PAGE and controlled by Facebook Business Mangerĭ) on the business manager page click on the PAGES on the left ie: Į) make sure that your PAGE is the PRIMARY BUSINESS PAGE. They are investigating now, I will follow up on this thread as soon as they have an update.”īefore contacting support to receive the above message, I scoured the web and community and tried all of the suggestions before I finally did the following below steps which solved the “ Shopify Facebook Sales Channel Won’t Connect” or “Reconnect”. “Our developers just put out an update, it appears this is the result of an issue on our end. I spoke with a Shopify Rep on chat and they said on : Your Facebook account doesn’t have admin access to the chosen page – You try to connect or reconnect your Facebook Sales Channel within Shopify and receive the following message even though you are an Admin on the Facebook Page and get the following message? – Shopify sends you a message that your Facebook Sales Channel has been disconnected? Have any of the following happened to you?
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